Strategic Hiring for Scrappy Start-Ups
Monday, April 12th, 2010If you happened to miss Friday’s Breakfast Buzz on start-up hiring, Ben Straughan (former NWEN chair, volunteer co-chair of this event, and special guest MC) put together a great check-list of take-aways below. Some of these issues are timeless (check out this blog post I did on Seattle 2.0), many bear repeating, and other points are unique to the start-up environment. Read and enjoy!
Writes Ben: “Friday’s event was hosted at Microsoft Bellevue’s office, and hit some key topics for start-ups and growth companies. Alex Algard, founder and CEO of White Pages, and Ben Elowitz, CEO of Wetpaint, paneled this session moderated by Kathi Jones of Swift HR Solutions. Some of their points resonated with me:
- In hiring, including the early days, each emphasized self-starters people looking to improve both themselves, and the company, rather than the most experienced person for the position.
- Close friends and prior business contacts, that common source of funding for so many startups, also represent a good source of early executive team members. These people know and trust you and your vision enough to get on board early when an outsider sees the risk as high.
- Hire those whose strengths compliment the founding team’s weaknesses. This requires a level of self-awareness and confidence many find difficult, but can greatly increase the chance of your company’s success. (And note that if you hire friends/prior business contacts you increase the chances you’ll know the person’s strengths well enough to achieve this.)
- Remember: the early-stage community in Seattle is small – relationships made at a startup can and often do last a lifetime.
- When competing with well-funded established competitors to hire a candidate, remember this: while startups face a cash flow shortage, they often offer the candidate an unparalleled opportunity to contribute to company success and to grow personally. For many motivated self-starters, this is more valuable than the difference in compensation.
- Ben Elowitz described how WetPaint emphasized the process – down to scripting the approach and to diligently seeking the candidate’s motivation.
- Alex talked about how many desirable executives are not actively looking but rather “passive” participants who might be introduced to the company by an employee or other mutual friend. In this regard, Alex viewed the social network opportunities as a great way to do recruiting.
Key takeaways from each:
- Alex: No matter how badly you think a position needs filling, he recommends waiting for the right candidate rather than settling with an under-qualified hire.
- Ben: he focuses on continual improvement in hiring processes and recommends founders and management constantly seek to improve the hiring process. (It struck me that Ben’s approach mirrored the drive to constantly improve that he seeks in his hires.)
- Suggested reading: Ben mentioned “Who: The A Method for Hiring “by G.H. Smart, as a valuable resource in the hiring process – just a little tidbit for you entrepreneurs.
Thanks to Ben, Alex and Kathi for their time and sharing their insights!”
This reporter would also like to thank Ben Straughan for the post, and remind all for the good of the order:
- Hire slow, fire fast
- Hire for fit (if you hire a jerk, they create “little jerk factories“)
- In this two-degree-of-separation town, use referrals and check references
- Consider “getting the band back together” for your next project!






