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Posts Tagged ‘entrepreneurship’

Health Care ‘Job Lock’ Stifles Entrepreneurship

Monday, March 23rd, 2009

When I’m pitching my Web site, I’m often asked what my “cash-burn rate” is. That’s startup speak for: “How long can you keep going until you run out of money?”

But cash burn isn’t my problem. My costs are low: You can run a Web site with laptop, an Internet connection and $6.95 web-hosting account.

The wall I’m facing is my COBRA.

COBRA, the Consolidated Omnibus Budget Reconciliation Act of 1986, is the law that lets you stay in your employer’s health-insurance plan for 18 months after you leave your job, provided you pay the premiums yourself.

It’s not cheap. But it does give you some breathing room between jobs.

But once my 18 months are up, the chances of me finding affordable health insurance for my family on my own are slim, and I may have to punt on my startup and go hunting for a job with benefits.

According to economists, up to 25 percent of workers would move on to other jobs, or strike out on their own, if they didn’t fear losing their health coverage.

Time and time again, we hear that innovation, led by entrepreneurs and small businesses, is going to recreate the U.S. economy so it can thrive in the 21st century. And as behemoths, like General Motors, Chrysler and Ford, totter toward possible extinction, our only hope is that someone is coming along with ideas for new businesses.

But many of those potential entrepreneurs are not going to be given a chance to experiment and innovate if they can’t strike out on their own. They are locked into their current job because of health insurance. Shackling workers to jobs they don’t want hobbles the U.S. economy at a time when it needs to be nimble and quick.

So why do we have our current system? It turns out, our employer-based system is really an accident of history. After World War II, the U.S. economy was overheating, and to keep inflation down, the government imposed wage controls. So to attract employees, businesses started offering health and other benefits. In time, employer-based insurance ended up providing most Americans with their coverage but leaving more than 47 million — one in seven Americans — uninsured.

Today, even that flawed system is failing. Already, most small employers can’t afford to cover their workers. And as costs go up — the average premium for an employee now costs more than $12,000 — more and more large employers are shifting costs to employees with higher deductibles and co-payments or dropping coverage altogether. And as the economy worsens, it’s likely to get worse.

So what’s the fix?

Right now, it looks like any health-care reform coming out of Washington, D.C., is going to be a cobbled-together system that preserves the employer-based system and requires everyone else to buy his or her own insurance.

Individuals would be able to pool their purchasing power so they could get group rates, and there would be subsidies to help those with lower incomes pay the premiums. And insurers would be required to take all comers and not refuse to insure those with pre-existing conditions. This approach, modeled on Massachusetts’ health-reform plan, would help end health-insurance “job-lock.”

The major concern, though, is that it is not clear how Massachusetts will control health-care costs, and unless we can bring costs under control, the Massachusetts approach will fail.

One option for controlling costs is to put a cap on what health-care providers, pharmaceutical companies and medical-device makers can charge. But that price-control approach is likely to be unwieldy and politically unacceptable.

A better approach would be to find a way to force health-care providers and insurers to compete on the basis of price and service. Such an approach is being taken in the Netherlands, where a managed-competition system has been adopted. In the Netherlands, everyone is required to buy a basic health-insurance package or pay a fine. Individuals can buy additional coverage for services not covered by the basic plan.

Insurers must accept everyone who applies for coverage, whether or not they have a pre-existing condition, and a special fund helps balance out the burden to help insurers who enroll sicker patients.

To compete, the insurers must negotiate the best deal they can — on price, services and quality of care — from health-care providers. And to survive, the health-care providers in turn must become more innovative and efficient.

Such a system that guarantees everyone gets health-care coverage regardless of whether they have a pre-existing condition, that spreads the risk between the healthy and those less fortunate, and provides for competition to control costs, improve quality and spur innovation, is one we should seriously consider as we address health-care reform in the coming debate.

This post was written by Michael McCarthy, M.D., and first appeared in the Seattle Times. Michael is founder and editor of the Seattle health news Web site LocalHealthGuide.

Tags: COBRA, entrepreneurship, healthcare
Posted in Uncategorized | 4 Comments »

Excellence

Monday, January 26th, 2009

excellence

Striving for excellence in your business is absolutely critical in this environment. There are too many average companies out there. They are struggling. Excellence is hard to execute, but if you do execute - it becomes a huge competitive advantage. Here are some of my thoughts for creating and sustaining an excellent company:

1) Operational Excellence. Transparency is key. Do you have a dashboard? Do you know what’s going on in your business day-to-day, each hour? Do you know your key performance indicators? What constitutes success this year, this quarter, this month, today? You can’t improve what you can’t measure. Get that dashboard built and automate it so you know what’s going on and act on the data. For our business we track uniques, pageviews, repeat visits, registered users, popular pages, revenue, and other key metrics everyday. Whatever your business is, don’t fly blind.

2) Service Excellence. How do you measure customer satisfaction? Is it improving? What is your process for training customer service personnel? How do you build-in service that is cost-effective, that’s wanted by the customer, and exceeds their expectations? What is your customer retention plan? In this environment, we can ill-afford to lose any customers because of service.

3) HR/Cultural Excellence. What is the culture of your company? Are people hungry? Are they willing to go above and beyond the call of duty for the company’s success? Do they feel passionate about your vision and mission? Are you setting the tempo and serving your staff? Are you enabling your people to succeed? Servant-leadership is key. Company vision and mission where everyone is pointed in the same direction is also critical for success. If you asked every person on your staff what the company’s mission is, do you think you’ll get the same answer? You should.

4) Product Excellence. Does your product really stand out from the crowd? Is it really easy to use? It’s easy to get lazy and not put in the extra time to get the product right for the customer. We’ve been working on a new product for BuddyTV for what seems to be a terribly long time, but we’re committed to making sure that it is excellent product launch with minimal bugs (we can’t squash all of them) and that it can be easily used.

5) Communication Excellence. One of the most underestimated centers of excellence a company must have is communication. I’m personally working hard at this as it’s not easy to maintain a rhythm of communicating when you’re very busy. Are you communicating well with your employees especially in these turbulent times? Are you communicating with your clients, investors, your board? I’m not surprised to learn that most companies struggle with this, it takes time and effort. Transparency garners respect and generates more energy as people understand the rationale behind decisions. Generally, people don’t like surprises, so keep the communication lines very open and you’ll be rewarded for doing so.

What are your centers of excellence? How do you ensure that everyone on your team is bought into excellence?

This post was written by Andy Liu, a serial entrepreneur and angel investor. Andy currently runs BuddyTV, sits on several boards, and blogs at InspiredStartup about staring and growing successful businesses.

Tags: entrepreneurship, excellence, survival
Posted in Startup survival | 1 Comment »

Startup Survival Guide

Saturday, January 24th, 2009

Bill Bryant, a Seattle area Partner at Draper Fisher Jurvetson, forwarded this “startup survival guide” this morning to the Seattle Tech Startup email list, with the following comment:

One of the partners at DFJ (based in Brazil of all places) pulled together this pragmatic, balanced set of tips and strategies to survive the lean year(s) of 2009. While it doesn’t apply to every situation, I wanted to share this with entrepreneurs on this list. Pass it on if you feel so inclined.

View more presentations or upload your own. (tags: startups entrepreneurship)

Tags: entrepreneurship, startups, survival
Posted in Entrepreneur resources | 1 Comment »

15 Signs You’re Probably an Entrepreneur

Sunday, January 18th, 2009

Saw this at BizLaunch.ca and WOW did it resonate! Here are 15 signs that you’re probably an entrepreneur:

1. You business is your life and hobby
2. You often do and then think
3. You don’t like being told what to do
4. You often have dreams about your business
5. You constantly find ways to innovate everything
6. You hate small talk
7. You don’t REALLY read long contracts even though you say you did and recommend people should
8. You’re very impatient
9. You hate standing in lines to buy something
10. You hate meetings
11. You look forward to Mondays
12. You have a short attention span
13. You don’t read long emails
14. You send out short emails and sometimes people think you’re rude
15. You hate being told you’re wrong

I am an entrepreneur (by anyone’s definition) and only two of these aren’t applicable to me (#11 and #15). But I’m curious, are there any people out there who don’t consider themselves to be entrepreneurs and yet for whom most of these signs apply?

Jordan Mitchell, the author of this post, blogs regularly and is the CEO/Founder of Others Online (his 4th Internet startup), which provides ad networks with behavioral profiling and targeting solutions.

Tags: entrepreneurship
Posted in starting a company | 1 Comment »

The Benefits of Mentorship for Entrepreneurs

Monday, November 24th, 2008

The nature of entrepreneurship is to change the paradigm through which we view the status quo, and to improve or change things as necessary to create a successful new model.  For young entrepreneurs especially, having a mentor is important in navigating the territory between the inception of an entrepreneurial idea and making it an actuality.  What follows is a brief list of the benefits of having a mentor to guide young entrepreneurs through this process.

Share Knowledge and Experiences
Mentors can help entrepreneurs by sharing their knowledge and experiences relative to what they are currently working on.  By sharing these experiences, it helps to alleviate some of the frustrations that can be experienced when things don’t seem to be going in the right direction.  Experience in dealing with the entrepreneurial process helps to get past these obstacles and keep working on fleshing the ideas out.

Networking
Chances are the mentor will have far more colleagues and associates than the young entrepreneur.  Meeting the right people in your field of interest is essential to ultimately achieving success and will help the entrepreneur to branch out and learn about the networking process.  Building relationships with potential clients, investors and colleagues can be a determining factor in the success of an entrepreneur’s career.

Credibility
Just as a mentor can help with knowledge and experience, as well as introducing the entrepreneur to the right people, his or her reputation can also help to lend much-needed credibility to the unknown entrepreneur.  Many times, potential investors and clients want to know who you are working with and what kind of relationships you have with others.  Having someone there to vouch for you can certainly help alleviate any potential misgivings in this regard.

Success
Strangely enough, success seems to be one of those contagious things.  Surrounding yourself with successful people as an entrepreneur can help mold you into the success story you would like to be.  Mentors have a way of taking people under their wing and guiding their protégés through the process, ultimately giving them their “secret” to success in the process.

Confidence
A great mentor will be someone that gives much-needed confidence to the entrepreneur, and is also going to be the person that the entrepreneur bounces all of their ideas off of.  Learning to develop this confidence and the ability to take calculated risks will be essential in a successful entrepreneurial career.  Take advantage of the new ways your mentor will help shape you and keep the new perspectives and ideas coming.

This post was contributed by Kelly Kilpatrick, who writes on the subject of top business schools. She invites your feedback at kellykilpatrick24 at gmail dot com.

Tags: advisors, entrepreneurship, mentors, mentorship
Posted in starting a company | 2 Comments »

What It’s Like to be an Entrepreneur

Thursday, November 13th, 2008

In my opinion, this video provides a very accurate picture of what it’s like to be an entrepreneur.

When you’re an entrepreneur, the #1 goal of every day, week and month is to NOT DIE.  You’re continually dodging bullets, and must continually look out for and focus on every risk — running out of money, losing a key customer, pissing off an investor, losing a critical member of the team, etc. When you have no momentum (and even if you do have momentum), there are hundreds of ways to screw everything up — then it’s “game over” for you and your company.

Jordan Mitchell, the author of this post, is the CEO and Founder of Others Online, his 4th Internet startup. Others Online helps Web site publishers and networks better understand, target and monetize their audience through the use of proprietary affinity profiling software. Jordan blogs regularly and tweets even more!

Tags: entrepreneurship
Posted in starting a company | 1 Comment »

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